our process…

Quarry & Castle are a business improvement consultancy with two simple aims:

we want to enable SMEs to understand how to help their existing customers and what they can do to attract new ones.

This is our process…


Get in touch!! Drop us a mail, get in touch on social media or use the chat function to talk to someone directly.

Our initial discussion will allow us to start to find out about you, your business and how Quarry & Castle can help.


All of our projects go through a discovery phase, where we sit down with you and your team, understand your business and what your project requirements are.

Quarry & Castle will then propose a strategy to tackle the issues you need resolving.

If you’re happy with the proposal, then we move forward as a partnership.


Working as a team, we implement the proposed strategy, whether we are launching a new website, implementing a new technical solution or re-working your business processes. 

We will work together to implement & communicate the agreed project, working to Quarry & Castle’s core values to ensure the best delivery possible.



All of our projects are subject to a post implementation review, whereby as a team, we look at what went well, what could have done better and what we would do differently.

We also look at any further potential improvements that could be made.

Quarry & Castle will always be available to provide further support & help once the strategy has been implemented.


Quarry & Castle - Our Process - FAQs - Salford Quays

frequently asked questions…

How Much Will Our Project Cost?

All of our projects are costed on an individual basis. We don’t believe that the old way of working, delivering standard packages for everyone, is relevant in the digital age.

The strategy proposed at the end of our discovery process will be fully costed, allowing us to progress in an honest and transparent relationship.

How Can We Pay?

We’re flexible! Generally speaking, smaller projects are paid for 50% upfront, 50% on completion.

Payments for larger projects are normally 30% upfront, then payments on a 3/6/9/12 month option. We aim to be as flexible as possible.

Do you have a COVID-19 policy?

Given the current ongoing situation with COVID-19, wherever possible, Quarry & Castle consultants are working remotely.

If on site attendance at a client site is necessary, any and all client regulations with regards to healthy working will be strictly adhered to by all Quarry & Castle staff.

Can you help with Brexit?

Our network of consultants have worked across a wide range of industries (see the list of companies our consultants have worked with here), including retail, FMCG and financial sectors, some of the areas likeliest to be affected by Brexit.

Get in touch with us to discuss your specific concerns!

Quarry & Castle - Our Process - FAQs - Liverpool Waterfront